Hey there, folks! Frank here, the guy behind Vince Cleaning, a small cleaning biz in Ocean County, NJ, where we make offices shine, especially medical ones. Running a cleaning company means I tackle the challenges and rewards of this industry every day – from nailing a big contract to those moments when I wonder if my prices scare folks off.
Today, I’ve got a story that’s stuck with me, one that taught me to stick to my guns and trust that quality wins out. It’s about a medical office that thought my quote was too steep but called me back two months later, ready to sign.
Last fall, I was at my desk, probably on my third cup of coffee, when my phone lit up. It was Jeanette, office manager for a medical office located in Ocean County, NJ. She sounded like she was at her wit’s end. Their current cleaners were a mess – showing up whenever they felt like it, leaving streaks on exam room counters, and ignoring the strict hygiene rules a medical office needs. “Frank, we need someone who gets it,” she said. “Can you swing by for a free estimate?”
Office Cleaning Done Right Every Time!
I was pumped. Medical office cleaning is my jam – it’s not just sweeping floors; it’s about keeping things sterile, safe, and spotless for patients. I grabbed my iPad and headed to their office in Toms River. The place was a classic medical setup: busy waiting room, exam rooms full of gadgets, and a front desk trying to look welcoming while staying germ-free. Jeannette walked me through, pointing out the lobby that got trampled daily, restrooms needing serious TLC, and treatment rooms where even a smudge could spell trouble. I uploaded the data into my iPad like my life depended on it, factoring in their need for five nights of cleaning a week and the heavy-duty stuff we use – hospital-grade disinfectants and HEPA filter vacuum.
Back home, I reviewed all the information and crunched numbers. Running Vince Cleaning ain’t cheap. I pay my crew well, keep up with insurance, and invest in training so we’re up to snuff on medical cleaning rules. My quote reflected that: $$3,900 a month to provide them with medical office cleaning that’s thorough, reliable, and worry-free. I sent Jeannette the proposal, feeling good about the value we’d bring.
Her reply? A polite gut-punch: “Thanks, Frank, but that’s a bit pricey for us. We’ll shop around.” Ouch. I’ve heard “pricey” before, and it usually means they’re chasing a bargain. I shot back a friendly email, saying I was here if she had questions, but I figured they’d go with another service. In my line of work, I’ve seen folks learn the hard way that cheap cleaners can mean dirty offices or even health code headaches.
For the next two months, I stayed busy. Landed a gig with a local accountant’s office and hired two new cleaners who know their way around biohazard protocols. But that Ocean County medical office? It nagged at me. Were they stuck with their flaky crew or dealing with some budget service that left dust bunnies in the corners? You have to let these things go in business, so I focused on my clients, making sure every job was top-notch since word spreads fast around here.
Then, out of the blue, my phone rang. It was Jeanette . “Frank, it’s Jeanette from the Ocean County medical office. You still around?” Like I’d forget her! She sounded sheepish. “We went with a cheaper outfit, and it’s been a disaster. Half-cleaned rooms, no-shows, and a patient griped about a grimy exam table. Can we still work with you?”
I played it cool but was grinning ear to ear. We went over the proposal again, and I assured her Vince Cleaning would deliver. We signed the deal, and my team got to work. That first night, my lead cleaner, Tony, texted me: the staff left a sticky note raving about our prep work and the clean scent of our solution sprays.
A year later, that medical office is one of our best clients. They’ve even sent other Ocean County practices our way. Jeanette admitted the cheaper crew saved them a couple hundred bucks a month but cost them big in stress and patient complaints. “Your price is worth knowing our office is safe and clean,” she said.
This whole thing drilled one thing into me: value beats price every time. Where folks trust their doctors to keep them healthy, a clean space isn’t optional. At Vince Cleaning, we provide them with medical office cleaning that lets staff do what they are there to do and patients get the help they need.
If you’re serious about making a change from your current service please do not hesitate to reach out to us for your free estimate. Thank you!